5 Things That Surprise Tourists in Japan 🇯🇵

Understanding small cultural and practical details can make a big difference in how travelers experience Japan. Below are five things that often surprise first-time visitors—and how to prepare for them.

1. Trash Bins Are Hard to Find 🗑️

Japan is known for its cleanliness, yet public trash bins are surprisingly rare.

What surprises travelers:Visitors often end up carrying their trash for hours, unsure where to dispose of it.

Our advice:Encourage travelers to carry a small bag for trash and dispose of it at convenience stores, stations, or their accommodation.

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2. Looks Cashless, But “Cash Only” 💴

While card payments are common in major cities, cash is still widely used.

What surprises travelers:At temples, shrines, local attractions, or small restaurants, credit cards may not be accepted.

Our advice:Inform travelers in advance about situations where cash is required and recommend withdrawing yen ahead of time.

• 3.The Mystery of “Otoshi” (Table Charge) 🍽️

  At izakaya-style restaurants, guests may be served a small dish they did not order.

  What surprises travelers:Seeing an unrequested appetizer and later noticing an extra charge on the bill can feel confusing or even upsetting.

  Why it happens:“Otoshi” is a customary table charge, similar to a seating or service fee, rather than an optional dish.

  Our advice:Restaurants can avoid misunderstandings by clearly explaining this at the entrance, using phrases like “Appetizer / table charge included,” or by providing a short explanation in English.

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4. Where to Take Off (and Put On) Your Shoes 👟

Japan’s shoe-removal culture is unfamiliar to many visitors.

What surprises travelers:Raised seating areas in restaurants, fitting rooms, and restroom slippers require frequent shoe changes.

Our advice:Explain that changes in floor height, color, or material often signal where shoes should be removed. Visual cues help greatly.

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5. The Complex Railway System 🚆

Japan’s railway network is one of the most punctual in the world—but also one of the most complex.

What surprises travelers:Multiple railway companies, different ticket systems, and confusing transfer gates can be overwhelming.

Our advice:Recommend using Google Maps for navigation and suggest getting a transport IC card such as Suica or PASMO for smoother travel.

Thoughtful travel starts with understanding the details.

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